Frequently asked questions
Coachee: Can I change my formula at any time?
Yes!
If you have a current subscription, the missed sessions will be counted and multiplied by the price of a session. The amount obtained will be deducted from the amount of the new formula and if there is a remainder, it will be put back into your gift voucher.
If you have a current subscription, the missed sessions will be counted and multiplied by the price of a session. The amount obtained will be deducted from the amount of the new formula and if there is a remainder, it will be put back into your gift voucher.
Coachee: Can I move a session?
Yes!
The chosen date must be between the start and end date of your subscription.
The chosen date must be between the start and end date of your subscription.
Coachee: Can I cancel a session?
Yes, but you lose it if you don't reactivate it.
Coachee: Can I reactivate a cancelled session?
Yes, you can reactivate a cancelled session if it has not yet passed.
Coachee: Can I cancel or move my session at any time?
Yes, until two hours before the session.
Coach: how do I activate my account?
By filling in your information sheet and calendar.
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